Advantage Program

At BodyGuardz, we prioritize the durability of our screen protector products. However, over time, they may require replacement due to wear and tear. We offer free replacements for all screen protectors throughout the product's lifetime, subject to registration and payment for shipping. Proof of purchase may also be requested.

The lifetime of the product is defined as a period of two (2) years from the date of purchase by the original end-user.

When ordering a replacement, it is necessary to return your original BodyGuardz screen protector product within 60 days from the receipt of your replacement. This step ensures your eligibility for future screen protector replacements. Failure to return the original screen protector within this timeframe will result in a charge for the full price of the replacement screen protector.

BodyGuardz will provide a pre-addressed envelope along with your replacement screen protector, which you can use to return the damaged screen protector to BodyGuardz. Please remember to add the necessary postage to the envelope.

If your form was lost or damaged, Click here to to download the replacement form and include it with the return of your old protector.

For Apex screen protectors, it is essential to register your product using the unique serial number during the registration process. The serial number can be found under the installation instructions in the packaging and serves to validate your purchase. Additionally, you have the option to provide an image of your receipt to our customer service team by contacting them at support@bodyguardz.com. Failure to provide a valid serial number or proof of purchase will result in the voiding of any Apex registration for replacements.

If you have any further questions or require assistance, please do not hesitate to reach out to our dedicated customer service team.

As a returning bodyguardz.com customer, you are eligible to receive a 20% discount off the listed price of any non-replacement case or screen protector product on our website. To redeem, you must be logged in to your account. The discount is automatically applied and the Advantage Program member price is shown in red on each product page. Smart home products are not included.

Customers are deemed a “returning customer” when their original order has been processed, packaged, and shipped.

You are also eligible to receive 20% off all cases and screen protectors once your Advantage Program registration for your BodyGuardz case or BodyGuardz screen protector is completed.

The 10% discount also includes other BGZ brands® websites. Simply use your same login information on MOXYO and LANDER.

All products purchased directly from BodyGuardz come with a 30-day return policy. Within 30 days of receipt of an order, you may return products purchased directly from BodyGuardz for a refund. Standard return policy details apply.

Products that have not been purchased directly from BodyGuardz are subject to the return policies of the reseller. Please consult with your reseller concerning its return/refund policies and procedures.

*Unfortunately, we cannot offer free shipping and handling on international Advantage Replacement orders.

BodyGuardz offers a Limited Lifetime Warranty for its cases, accessible here. We provide the highest quality cases and stand behind their craftsmanship. If you do find your case to be defective, our Customer Success team is here to help. Our cases will protect your products pursuant to the terms of our limited warranty! We also offer a limited warranty on our screen protectors, accessible here.

To submit a warranty claim, please contact our Customer Success team here or contact us at support@bodyguardz.com